Restricted and prohibited items policy

Every request is screened against law, platform and payment rules, carrier restrictions, sanctions and destination requirements.

Always rejected

• Illegal, stolen, counterfeit or fraud-related goods.
• Controlled substances, illegal weapons, explosives and hazardous toxins.
• False invoices, undervaluation, concealed goods or misleading descriptions.
• Sanctioned or prohibited parties, end uses and destinations.

Manual review required

Batteries, aerosols, perfumes, chemicals, food, supplements, medical devices, precious metals and stones, luxury goods, watches, used goods, vehicle parts, vehicles, agricultural products and commercial cargo require category-specific review.

Last operational template review: July 20, 2026. Contact: info@terveli.com · +1 (407) 373-9085.